return policy

At Tohfa Rohaniyat, your satisfaction is our priority. Read our Return Policy to learn about our hassle-free returns, replacements, and refund process for a smooth shopping experience.

Capability for Returns

We recognize returns underneath the taking after conditions:

The thing must be unused, undamaged, and in its special packaging.

The return inquire must be begun interior 7 days of getting the product.

Products such as customized things, otherworldly charms (Loh), supplication globules (Tasbeeh), and gemstones are non-returnable due to their otherworldly noteworthiness and personalized preparation.

Any thing that is returned without prior authorization will not be qualified for a markdown or exchange.

Non-Returnable Items

Due to the curiously and personalized nature of our things, the taking after things cannot be returned:

Spiritual Charms (Loh) made for specific atmosphere alignments.

Gemstones that are chosen or energized for a particular individual.

Customized Rings & Tasbeeh made upon order.

Items that have been utilized, hurt, or adjusted after purchase.

Return Process

To begin a return, if you do not intellect take after these steps:

Contact Us – Mail us at support@tohfarohaniyat.com or call +92-300-6368746 with your orchestrate focuses of intrigued and reason for return.

Approval & Illuminating – If your return is confirmed, we will grant you with return shipping details.

Shipping the Thing – Pack the thing securely and send it to the address given. The client is careful for return shipping costs unless the thing was hurt or incorrect.

Inspection & Markdown – Once we get the thing, we will survey it and get ready your markdown interior 7-10 commerce days if it meets the return conditions.

Rebate Policy

Approved rebates will be issued to the special instalment method.

Shipping charges and taking care of costs are non-refundable.

If the thing was gotten hurt, it would be perfect if you allow photo demonstrate interior 24 hours of movement for a full markdown or replacement.

Refund dealing with may take up to 7-10 exchange days depending on your instalment provider.

Exchange Policy

Exchanges are allowed as it were for insufficient or off base items.

Customers must advise us interior 3 days of tolerating the thing for an exchange request.

The exchanged thing will be dispatched after we get the special thing and evaluate it.

Hurt or Wrong Items

If you get a hurt or off base product:

Provide clear pictures of the hurt or off base product.

We will organize for a substitution or issue a markdown as applicable

Cancellation Policy

Orders can as it were be canceled interior 24 hours of placement.

Once an organize has been taken care of or transported, it cannot be canceled.

Customized and otherworldly things cannot be canceled after course of action has begun.

Contact Us

For any return-related request, feel free to reach out:

Email: support@tohfarohaniyat.com

Phone: +92-300-6368746

Location: 1538/1540, Rashid Minhas Road, Multan Cantt.

At Tohfa Rohaniyat, we regard your accept and point to grant the best advantage. Thank you for your understanding and support!